Facilities management services for your student accommodation
We understand what you need to help you maintain a smooth-running accommodation service with students at its heart. Why are we the right choice? Because our separate, dedicated Student Services team understand the unique requirements of your sector, and have gained extensive knowledge through our work with many of the top 10 student accommodation providers in the UK.
Total professionalism
We recognise that your end users are looking for a high level of service from you. Rest assured, all our engineers will be sensitive to the requirements of your accommodation units. This includes respectfully treating a student’s room as their home. We’ll work with speed and care to minimise disruption and leave the space as we find it.
- Our engineers and staff all receive specific student accommodation environment training as part of their company induction and on-going reviews
- Our engineers will only ever come by prior arrangement – they’ll never just turn up
- They’re DBS checked and uniformed
- They’re all qualified, trained and insured
- If required, we can send two engineers to an appointment.
Technical knowhow to match
As well as the reassurance of our sensitivity to what is essentially a domestic setting, you’ll also have the benefits of our in-depth understanding of the technicalities of the commercial systems you operate or wish to install, including heating, electrics and more.
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Time-critical response
We understand how critical it is to get hot water reinstated in your student accommodation and the financial penalties you could face. Then there are the health and safety implications if students are without hot water, heating, lighting or maybe even air conditioning. This is where our swift response comes into its own. We can offer you a 4-hour call out service (24/7, if an emergency occurs) so you’ll always know that one of our team of trained, qualified engineers will be there for you, 365 days a year.
A practical, cost-efficient service
- To help you on cash flow, billing will be in line with the student intake, four times a year – or monthly if you prefer.
- Transparency – we’re open about our charges, so you needn’t worry about hidden costs as these are all laid out within your contract and detailed on all reactive and day works invoices.
- Get services the way you want them for maximum cost efficiency – you can have a bundled package, or mix and match specific areas. Ask us for a no-obligation quotation.
- Proactive advice – we’ve shown how this can help clients save money. For example, we can carry out new site checks and condition surveys of assets before handover.
- Get hold of us quickly and easily – 24/7, 365 days a year.
- A 24/7 overview of job progress and compliance on your sites – our easy-to-use portal –My Guardian Online – gives you an at-a-glance guide to all of your site compliance certificates, current jobs in progress and quotations, so you’ll always know where to find them.
Maintenance and repair services to complement the work of your on-site team
Key services:
Heating
Electrical
Compliance
Facilities maintenance
Reactive maintenance
Air conditioning
Additional managed services:
- Water hygiene services including L8 compliance (Legionella)
- Emergency lighting and fire alarm systems
- Fixed wiring condition reports
- Portable appliance testing
- Asbestos management, removal and training
- Pre-building asset condition reports
- Risk assessments for Legionella, fire and asbestos.
Find out more
Read more about our services or get in touch about how we can help, or to arrange a no-obligation, 30-minute review of your facilities management. A conversation will demonstrate our in-depth understanding of the pressure points and the demands of your student accommodation business.